Care Home Training and Development Facilitator Job in Stoke on Trent

Safe Harbor is a family run residential care home provider operating in multiple locations across Stoke on Trent and Staffordshire. We are dedicated to developing quality environments and high standards of care, which enable residents to enjoy life to the full, as individuals, in happy, comfortable, and safe surroundings.

Our aim is to drive sustainable improvements across our group, to ensure that safe and person-centred care is provided to those who live with us. We feel that this role is vital to drive these improvements across the group, and you will be a key member of our team helping us with this very important task. 

Main Functions of the Training and Development Facilitator Job

• To compile and evolve a continual training plan for the Safe Harbor Group, as required against agreed organisation goals.
• Monitor and evaluate the effectiveness of any training programmes and produce reports for feedback to the Director.
• To manage the budget in accordance with any training and or development as required.
• Produce comprehensive training materials for any training and development as required for existing employees.
• Plan, prepare and deliver any Induction Training for new employees, ensuring a positive introduction to Safe Harbor.
• Prepare resources to help support training and development and ensure all employees have access to such documents and resources.
• Produce action plans in line with training and / or development shortfalls.
• Creating training programmes that are aligned with the organisation’s objectives and having a strong understanding of what these are.
• Establish yourself as the point of contact for any queries or issues relating to Training and Development.
• Work closely with other Managers across Safe Harbor Homes to understand and identify training needs as required.
• Learn to establish different methods of delivering training, including classroom, e-learning, tutorial sessions, etc as applicable.
• To support the Registered Managers to assist in understanding performance related to training, and implement changes to policy and practices across the Homes.
• Ensure that induction training, mandatory training and yearly training updates take place as required and according to set timetables. This applies to all staff across the Safe Harbor Group.
• Continually manage own mandatory training and practice including research for industry standard changes to training.
• Establish working relationships with external training organisations.
• To maintain care and management skills at the current level, and undertake such training and development as may from time-to-time be required to maintain practice.
• Maintain accurate records of staff training and development. This includes all training completion percentages for all staff, for all training modules.

This information must be contained in spreadsheet format, and formatted in such a way that each training module has its own completion percentage numbers. This must be done per Home, and there must be a Consolidation Spreadsheet on which all completion percentages are tracked, so that the Group has accurate numbers per Home and then overall numbers for the Group.

• To attend the monthly Management Meeting and provide comprehensive audit and compliance updates to the Registered Manager.
• To ensure that all residents are Safeguarded at all times; and that Safeguarding alerts happen correctly, appropriately and in good time.
• To support and develop systems to understand performance within care.
• Ensure current policy documents are accessible to staff and used appropriately.
• Always act in an open and transparent manner, irrespective of who the Registered Manager is dealing with (i.e. Staff, Residents or external personnel).
• Assist individual staff to develop in their role and level of compliance with agreed standards.
• Promote and implement the Home’s Compliance policies.
• Create a work atmosphere that promotes a high quality of work life.
• Create and maintain a culture of performance and excellence

General Responsibilities

• Develop and maintain effective working relationships with the Registered Managers.
• Create and uphold an open, positive and inclusive management culture.
• Participate in the development of local policies and procedures.
• Share in the development of strategic plans.
• Minimise legal risks.
• Oversee the claiming back of training funding via completing the NMDS-SC in order to claim the Workforce Development Fund

Working Hours

This is normally a 9-5 role, however, there may be times when flexibility is required such as the requirement to train our night care staff.

Qualifications Required

The Training and Development Manager is required by the regulations to have the “necessary qualifications, skills and experience” to carry out the regulated activity e.g. Train the Trainer Certification; PTTLS or AET in Teaching; QCF Level 3 or above.

This job description is not exhaustive and there may be times when you are required to undertake other duties.

Salary 

£23,400.00-£27,300.00 per year

£500 starting bonus - subject to terms and conditions

Please contact us via email with your CV to apply for this role by clicking here