Florence 1

Care Home in Newcastle-under-Lyme and Porthill

Florence House

About Florence House

Discover Florence House

Florence House, located in Porthill, Newcastle-under-Lyme near Stoke-on-Trent, is one of Safe Harbor’s leading care homes in Staffordshire.

We provide expert residential, respite, mental health support, and dementia care in a safe and welcoming environment at our care home Newcastle-under-Lyme. Our home features 36 modern bedrooms, cosy lounges, landscaped gardens, and a dedicated salon—perfect for creating a homely feel.

Our team delivers 24/7 person-centred care, supporting each resident to live with dignity, independence, and joy. Whether you’re looking for respite care in Stoke or long-term support at our care home Newcastle-under-Lyme for a loved one, Florence House is here to help.

Our Approach

At Florence House Care Home, we believe in personalised, compassionate care that prioritises dignity, comfort, and independence. Each resident receives a tailor-made Personal Care Plan, ensuring their individual needs and preferences are met. Our highly trained team fosters a warm, community-focused environment where residents feel at home. With 24/7 expert care, engaging social activities, and beautifully refurbished spaces, we create a supportive setting where residents can thrive. Whether for long-term care, dementia support, or short stays, our approach is always centred on well-being, companionship, and quality of life.

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Facilities

Florence House Care Home offers modern, comfortable facilities designed for relaxation and social engagement. With a selection of refurbished en-suite bedrooms, cosy lounges, and landscaped gardens create a homely atmosphere. Residents can enjoy freshly prepared meals in our dining areas, a dedicated salon with weekly hairdressing, and a range of social activities, all within a safe and welcoming environment.

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Activities

We offer a varied programme of activities designed to keep residents active, engaged, and socially connected. From group exercise sessions and arts & crafts to music therapy and day trips, there’s always something to enjoy. Our approach ensures every resident can participate in activities that suit their interests and abilities, promoting well-being, companionship, and a fulfilling lifestyle.

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Finding us & Parking

Florence House is based in Porthill. With parking available onsite. Please report to reception upon arrival. If you would like to chat first, call us on 01782 637 354.

Florence House, Porthill Bank, Newcastle-under-Lyme, Staffordshire, ST5 0AE (Opens in new window)

info@florencehousestaffs.co.uk

Opening Hours – Mon – Fri : 8am to 6pm

Download our brochure

Want to find out more? Download our brochure today!

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See Our Care Home in Action!

Book a personalized tour today and experience the warmth and comfort we offer.